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Effective January 01, 2017



EMMA CHAI, LLC (collectively, “EMMA CHAI”, “us”, “our” or “we”) recognizes the importance of protecting and respecting your privacy, and we’re committed to protecting your personal information collected in the United States, including but not limited to data collected through, and any other EMMA CHAI websites or web pages accessible through the EMMA CHAI website or other promotional websites EMMA CHAI hosts or sponsors such as minisites or pages on third party social networking services, directed at consumers in the United States (collectively the “Sites”), mobile applications (collectively the “website) and in our stores. This information is used to improve your shopping experience, to enhance communication with you about our products, services, and promotions and to ensure the stability and accuracy of website operation.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information any time without prior notice. We will provide you a notice of change to this Privacy Policy by email if we have a current email address for you and by posting the revised policy with the revised date on the home page of our website.  

This Privacy Policy applies only to information collected by EMMA CHAI via the Sites and does not extend to non-U.S. users.  


By voluntarily providing your personal information in the course of browsing or shopping on the Sites, you are authorizing EMMA CHAI to store and use your information accordingly. You may provide personal information for various reasons, including but not limited to, for the purpose of registering for a personal account, signing in to your shopping account, obtaining newsletters, services, product information, and event information, to enter contests, answer surveys and to make purchases. The type of personal information that we may collect includes name, address, phone number, email address and purchase information such as credit or debit card information used to facilitate the sale of EMMA CHAI products.

While visiting our website, you may link to sites to third party sites. This does not mean that we endorse these sites. We do not make any representations or warranties about any website you may access through the EMMA CHAI website. As such, they are independent from us, and we have no control over, or responsibility for, their information or activities.

If you choose to access any other EMMA CHAI pages on third party social networking services, any of your information collected by these third-party social is subject to those respective entities’ own privacy policies.


We may collect non-personal, standard computer information about your browser, such as your IP address, operating system, browser type and language and access time and referring website addresses

We may combine the information collected through cookies and pixel tags with other information we have collected from you to improve our website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other purposes, such as internal research.  


Cookies help us make improvements to our Sites and to deliver a better service. We, our service providers and third parities such as online network advertisers may collect information using cookies. Cookies are pieces of information that any website may transfer to your browser that are then stored in your computer system. Cookies are returned to the website that deposited them when a visitor returns to that site. Cookies recognize you when you return to our website, speed up your searches, store information about your preferences and estimate usage numbers and pattern.

You can refuse to accept cookies by activating the setting on your browser. However, if you elect to decline cookies, this may impair some functionality of the Sites.


We will neither disclose nor sell any information about you to a party unaffiliated to us except in the following situations:  

(i) required by law, law enforcement authorities, and/or other government officials, and to cooperate with the legal proceedings;

(ii) preventing physical harm, financial loss or injury to, or interference with, our rights or property or the rights or property of our users or others, or in connection with an investigation of suspected or actual illegal activity; and/or

(iii) we reasonably believe that you have used information from the Sites in order to commit unlawful acts or acts that may endanger the health and/or safety of the public.

We may disclose information to third party service providers to administer and/or operate functions or services on our behalf, for example (a) administrating the Sites; (b) assisting us in distributing emails, direct marketing, and data collection; (c) providing us data storage and analysis, fraud prevention, customer service by phone or online, and services designed to improve our business potential. We require third party companies to keep confidential all information we share and use the information in accordance with this Privacy Policy.  


We request that you provide certain type of information through the SITES so that EMMA CHAI may better serve you. Such information may include questions and comments about our products, services, or events. Do not provide us with material, including but not limited to unsolicited personal information, business, advertising, creative, marketing or any other types of proposals, concepts, know-how, ideas and related (“Unsolicited Materials”). If you submit any Unsolicited Materials, you agree that we shall have the sole discretion as to how to utilize such information and you automatically provide to us a perpetual, royalty free license to such end. If you submit any Unsolicited Materials protected by third party copyright, trademark, or other proprietary rights, you agree to indemnify and defend EMMA CHAI, its parents, subsidiaries and/or affiliated entities, and its and their officers, directors, employees, agents, licensors, representatives, and third party providers (collectively, “the EMMA CHAI Indemnitees”), against any claims or actions brought against against the EMMA CHAI Indemnitees arising out of or relating to our use or possession of the Unsolicited Materials. We shall have no obligation to return any Unsolicited Materials received.


EMMA CHAI uses commercially reasonable measures to ensure the safety and privacy of your financial information. It is our policy to never send your credit card number via email. Email is not encrypted and is not considered to be a secure means of transmitting credit card information.

If you use Google Chrome and Safari, you can check for security information about our site by identifying the padlock secure icon on the top or bottom of your browser as a sign that encryption is used.

Despite our best efforts, no Internet transmission is 100% secure. We cannot guarantee that stored data are free from vulnerabilities, nor can we guarantee that the information you provide will not be intercepted by third parties. We are not responsible for the actions of third parties.


If you wish to no longer receive marketing communications from us, contact us at or click on the unsubscribe link in our marketing emails. Please note that any requests may take up to six to eight weeks to become effective.  


Our Sites are not directed to children and do not collect personal information from children under the age of 13 years old. We will dispose of any such information if we become aware that is has provided to use.


California resident customers are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for marketing purposes. If you are a California resident and would like a copy of this notice, please sent request to and allow 30 business days for a response. Please not that requests for this information that come to us through other channels may result in a delayed response.


You acknowledge that by using the Sites you assent to EMMA CHAI’s Privacy Policy, and your use is undertaken at your own risk. By providing us your personal information you consent to those transfers occurring.


If you have any questions about our Privacy Policy or security on our website, please contact us at


© EMMA CHAI, 2017 All Rights Reserved

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